Support

Need help with Braid or the Braid Mobile companion app? We're happy to help. Most questions are answered in our documentation, and you can always reach us by email or open an issue on GitHub.

Contact Us

For support, questions, bug reports, or feedback, email us and we'll get back to you as soon as we can:

[email protected]

Braid Mobile

Braid Mobile is a companion app for the Braid desktop application. It pairs to your computer over your local network to let you monitor and drive your agent sessions from your phone or iPad.

• Getting started. Install the Braid desktop app, open the Mobile settings, and scan the pairing QR code with Braid Mobile. Both devices must be on the same local network.
• Can't find your desktop? Make sure the desktop app is running, both devices share the same Wi-Fi network, and your firewall allows local network discovery. You can also pair by entering your desktop's address manually.
• Privacy. Pairing is end-to-end encrypted and all communication stays on your local network. Your code and sessions are never sent to our servers.

Documentation

Our documentation covers installation, features, integrations, and troubleshooting:

• Getting Started & Installation
• Features
• Release Notes & Changelog

Report an Issue

Found a bug or want to request a feature? Open an issue on our public issue tracker:

github.com/gedeagas/braid/issues

Privacy & Terms

Read our Privacy Policy and Terms of Service to understand how Braid handles your data.